Career

· Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets

· Seek out the appropriate contact in an organisation

· Generate leads and call prospective customers

· Meet with customers/clients face to face or over the phone

· Foster and develop relationships with customers/clients

· Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.

· Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business

· Work strategically - carrying out necessary planning in order to implement operational changes

· Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.

· Would be responsible for managing end to end sales and achieve targets / Quotas.

· MBA, BBA, or any specialization in sales and marketing of digital products

· 2+ years proven track record in enterprise business sales or related market

· Strong proficiency in Microsoft Word, Excel, PowerPoint,

· Proven working experience as a business development manager, Sales or a relevant role

· Good communication skills

· Computer skills- Good at Excel and Presentation.

Should be open for Travelling.

l Checking inquiries of Customers and Follow up them.

l Studying the details of each offering and remaining abreast of updates to these offerings.

l Obtaining and updating lists of individuals' contact details.

l Communicating verbal acceptances of offers to our sales team for closing.

l Identifying customers’ needs, clarify information, research every issue and providing solutions. 

l Informs clients by explaining procedures; answering questions; providing information.

l Maintains communication equipment by reporting problems.

l Ensure you follow the customer service script provided by the company for uniformity.

l Write and submit timely reports on performance, targets and customer queries.

l Keep records of all conversations in our call center database in a comprehensible way.

l Route calls to appropriate resources.

l University/college degree is any Stream.

l Previous customer service experience, especially in particular industry, preferred.

l Good Communication skills in Hindi & English.

l Good Listening Skills

l Customer/Client focus and Service.

l Ability to multi-task, set priorities and manage time effectively

l Proficient in relevant computer applications

l Ability to handle stressful situation appropriately

l Customer oriented attitude with professionalism.